PRIVACY POLICY of Live Webinars

Privacy Policy of Live Webinars (hereinafter: Policy) is aimed at outlining the methods of using and protecting the information collected by Live Webinars. Live Webinars respects the right to privacy and implements best practices in compliance with the applicable provisions and regulations relating to privacy, including the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, GDPR). The policy defines the rules of collecting and processing personal data of the existing and potential customers as part of Live Webinars. The policy contains general principles and explanations.

I. Data collected by Live Webinars

Live Webinars collects data that is limited to the type of information that helps to contact the Customer or make a delivery or payment. In some cases, Live Webinars may ask for additional information, always for a legitimate reason.

Live Webinars collects and stores certain information automatically through the use of cookies and similar technologies, including IP addresses, the region or general location of the computer or device accessing the Internet, browser type, operating system, browsing history and other usage information.

II. Method of data collection

Personal data may be collected when the Customer registers to receive any of the products, content or services found on Live Webinars offered by vendors or partners ("Partners"), such as online training courses (as defined by Vendor specifications).

Consequences of not providing personal data.

The provision of personal data enables the delivery of the products, content or services ordered. If these are not provided, the order handling process cannot be initiated.

III. Security of personal data

Live Webinars, taking into account the state of technical knowledge, the cost of implementation, the nature, scope, context and purposes of the processing, as well as the risk of violation of rights or freedoms of natural persons with different probability of occurrence and the gravity of the threat, shall apply appropriate technical and organisational measures to ensure the protection of the processed personal data appropriate to the threats and the categories of protected data, and in particular protects the data against unauthorised access, theft by an unauthorised person, processing in violation of the applicable regulations and against change, loss, damage or destruction, requires from third parties with whom contracts have been concluded to comply with the above provisions.

Protective measures are updated and tested on a regular basis, and only those who process personal data for a legitimate purpose have access to it.

Storing personal data

Data is stored using secure technology, including with the assistance of third parties that meet GDPR security standards, via cloud services or other technology.

The aforementioned third parties do not use or have access to personal data outside of cloud storage and retrieval, and such parties are required to use at least the same level of security that Live Webinars uses to protect personal data.

IV. Using personal data

Personal data is used to communicate with the Customer, in order to deliver the Order, to improve Live Webinars and to present other information and offers that may be of interest or necessary to provide in connection with the processing of the Order.

Communication

Personal data is used to send important notifications such as information regarding registrations, transactions and changes to terms, conditions, policies and/or other internal purposes of Live Webinars.

On request of the client

Personal data is used to provide the requested products, content or services.

To improve services

Personal data may be used for auditing, data analysis and research to improve the products, content and services provided by Live Webinars.

Presenting the offer

Personal data may be used to contact the Customer, to offer additional Live Webinars products or services, or products, content or services from Partners that may be of interest to the Customer.

V. Legal grounds for processing personal data

The basis for the processing of personal data is primarily the need to perform a contract that constitutes a party or the need to take action upon request prior to entering into the contract. This applies primarily to personal data provided during registration on the website and the conclusion of sales contracts with Vendors. Also, in the case of personal data provided in connection with a complaint.

In the case of data processing operations for the above-mentioned marketing purposes, the basis of such processing is fulfilling purposes resulting from legally justified interests performed by Live Webinars or its Partners. Partners are involved in data processing to the extent to which the Customer has given their consent.

To the extent to which the Partners of Live Webinars may have direct access to this information – the legal basis for such processing is expressed voluntary consent.

For remaining (other) purposes, personal data may be processed on the basis of:

voluntarily given consent – for example, by persons entering competitions;

applicable provisions of law – when processing is necessary for compliance with a legal obligation to which Live Webinars is subject, for example, when it settles concluded sales contracts on the basis of tax or accounting regulations;

necessary for purposes other than those mentioned above resulting from legally justified interests carried out by Live Webinars or by a third party, in particular, to establish, assert or defend claims, to conduct correspondence with Customers, also through contact forms (including replying to Customers' messages), market and statistical analyses.

VI. Sharing personal data with other entities

Live Webinars may share your personal data to provide content and services from its own websites, affiliates and third-party services that may be of interest to the Customer, including sponsored content and events, for business purposes and to comply with applicable legal procedures.

For business operations

Personal data may also be shared with contracted third parties to support business operations of Live Webinars, including delivery, fulfilment, payment processing, email deployment, managing the list of individuals who have withdrawn their consent to have their personal data processed.

Personal data may be shared with Partners in order to enable contact about offers, as well as additional products, content or services that may be of interest.

As required by law

Personal data may be shared if this is permitted by law or necessary to comply with a legal obligation to which Live Webinars is subject.

VII. Term of personal data retention

Personal data may be stored for the duration of the use of Live Webinars, and in the case of marketing activities – until an objection is made, and if it is related to cookies and similar technology, depending on technical aspects, until these files are deleted using browser/device settings (where deletion of files is not always the same as deletion of personal data obtained through these files, hence the possibility to object).

Where the processing of personal data is conditional on the consent expressed, personal data may be processed until that consent is withdrawn.

In any case:

personal data shall also be stored when legal regulations (e.g. accounting or tax regulations) oblige Live Webinars to process it;

personal data shall be stored for the time specified by the provisions of law.

Depending on the scope of the personal data and the purposes for which it is processed, it may be retained for different periods of time.

VIII. Customer rights

Your personal data

The Customer has the right to check at any time what type of personal data is stored.

The Customer has the right to update and correct the personal data stored. The Customer can always ask for their personal data to be deleted.

The Customer has the right to request restrictions on the processing of their personal data, for example, when using their personal data for direct marketing purposes or sharing their personal data with external entities for the same purpose.

The Customer also has the right to lodge a complaint with the relevant data protection authority.

IX. Changes and updates to the Privacy Policy

This Policy is subject to change in the event of changes in the law, guidelines of authorities responsible for supervising personal data protection processes, technology by means of which personal data is processed (to the extent that such a change affects the wording of this document), as well as in the event of a change in the methods, purposes or legal basis for the processing of personal data by us.

Any changes or supplementations shall be posted on Live Webinars.

X.

If you have any questions, concerns or complaints, please email contact@tgglobalservices.com.